An order cancelation is supported before the item is shipped out
A return is accepted if we receive a return request within 30 days of the receipt of the item
The item needs to be in original condition and returned in its original packaging
You will be responsible for the return shipping expense and the arrangement of the shipment
After the return arrives in our shop, we check on the condition and contact you within three working days to issue a refund
We don’t except returns
For build to order items
Items returned without authorization
Faulty or damaged products
Upon receipt, please inspect your purchase and notify us of any missing parts, faults (lights or dimmer not working), damage (during shipping),or incorrect item immediately
PRIVACY
We store information that you provide to us and that is relevant to your particular purchase:
as your name. billing address, email address, shipping address, phone number and payment info
We take advantage of Google Analytics as third-party company to provide internet data hosting and to help us measure and determine how visitors use our website and evaluate the effectiveness of our site
WARRANTY
The warranty extends to the original purchaser of the product for the duration of one year
Under the warranty we will replace electrical parts as the light source, transformer and switches if provided, free of charge
If any of this parts get faulty after the warranty period we’ll send you replacement parts for a fee. Instructions for replacement are include
Incidental damages are not covert
If a shipment arrives damaged in transit, please reject the shipment from the courier and get in touch with us